WORKING DRAFT — NOT YET AVAILABLE TO CUSTOMERS

Three preventive-maintenance memberships for one domestic natural-gas boiler. The monthly fee buys the scheduled visits shown; diagnostics and repairs are separate purchases.

Bronze — Boiler Service Membership | £9.99/month

One scheduled annual boiler service, digital record and reminder. £119.88 minimum over the first 12 months.

Silver — Boiler Care Membership | £14.99/month

One scheduled annual boiler service plus a separate 30-minute boiler-and-controls health visit around six months later. £179.88 minimum over the first 12 months.

Gold — Whole-Heating Membership | £19.99/month

One scheduled annual boiler service plus a separate whole-heating preventive visit of up to 75 minutes. This includes checks of accessible controls, radiators, valves and above-floor pipework; basic bleeding and balancing of up to 10 standard radiators where appropriate; and a simple water-condition report. £239.88 minimum over the first 12 months.

Important: the initial term is 12 months with a 14-day cooling-off period; after that it continues monthly until cancelled on 30 days’ notice. Unexpected faults, diagnostic attendances, repairs, labour, parts, materials and out-of-hours work are not included. They require a separate booking, work order and invoice at our standard pay-as-you-go rates. Membership payments are never applied to repair charges.

Registration requests may be tested, but no payment is taken and no membership starts on submission. Checkout, Direct Debit collection and activation remain disabled pending written FCA-perimeter and consumer-law review.